Big-Box Bowling

Wal-Mart and Target are big-box retailers. The big-box retailer has come to bowling in the form of the Brunswick Zone and AMF. Just like many big-box retailers, the personal touch is missing.

This bowler joined a late league at one of these national chains. I know that sometimes the early leagues run behind and your league will not always start on time. The early league in front of us kept running up to forty-five minutes late. After a month, I was fed up and called the manager. This is when the true adventure started. I was asked if I was a league officer. When I replied “No, just a bowler” I was told “I can’t speak to every bowler. This has to come from a league officer.” I was floored.

I also bowl at a small regional chain. I bowled in a late league for a year. The following year I joined the early league in front of it. The year I bowled in the late league, we never started late. I did not know until about three years ago that the early league was told to be done by 9:00PM for the late league. The secretary of the early league made sure the league stayed on schedule. The big-box manager was shortly replaced by another manager who still could not get this early league to finish timely. The big box center did not nothing about the lateness and lost many bowlers including my husband and I.